Who we are
Feetpath Clinic, 34-36 Warwick Way, Pimlico, London SW1V 1RY, is responsible for the information you give us. You can contact us at info@feetpath.co.uk.
What we collect
- Your name, email address and phone number, when you book or contact us
- Your address, if you book a home visit
- Your health information, when you complete a health form or we treat you
- Your payment status. Card details go to Stripe and never reach us
Why we use it
We use your information to provide your care, manage your appointments, send you reminders and take payment. Health information is used to provide healthcare, and is seen only by those involved in your care.
How we protect it
Clinical notes and health forms are encrypted when stored. Staff access is limited by role, requires a second sign-in step, and is recorded.
Who we share it with
Stripe, if you pay online. Our email and text message providers, to send you appointment messages. Your GP or another healthcare professional, when that's part of your care. Your insurer, only when you ask us to support a claim.
How long we keep it
We keep health records for as long as the law and our professional body require. Please ask us if you'd like to know more.
Your rights
You can ask for a copy of your information, ask us to correct it, or object to how we use it. You can also complain to the Information Commissioner's Office at ico.org.uk.
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